Specsavers Avis 

I have been having trouble with my glasses since I first got them and they were 470 dollars, its the framesi have had trouble with, second frame after lensfell out and the nose pieces keep falling off,and i emailed them after multiple times going back to specsavers .The lady from the shop i got them from phoned me and said she was going to talk to the manager and be back to me in 5 minutes and I never heard back like another time. LAST TIME I USE THEM

I placed an order for contact lenses online on June 26th for an expected dispatch in 1-2 days.

I then had next update on July 9th to say they have delays with their delivery.

I asked for my order to be canceled so I could re order elsewhere and instead I was reassured they would get me a free trial pair to time me over and an accurate ETA.

I've still heard nothing more and it's now July 18th.

Shocking customer service and monumental failure on delivery expectations. Give me my money back.

Good reliable service from lovely people. It's good to have the continuity from one eye test to the next. Prices are reasonable.

Efficient service. Straight forward process. Good follow up and a good price.

The appointment was great. The staff at Queenstown Specsavers were amazing. The man who did my eye test was really helpful and very knowledgeable and I felt in very experienced hands. Delighted with the service.

The only seriously annoying thing about Specsavers is the harassment to make an appointment, and then once you have, you receive a couple of emails confirming, a text message on your phone - and I also received a phone call just after 8.30am on a Sunday confirming a mid-morning Monday appointment! I almost cancelled the appointment before I went as I felt seriously harassed and who calls that early on a Sunday! However once there, it was very professional and I was pleased I went.

The personable & professional manner of each team member was outstanding.

Good experience

I had an excellent experience at Specsavers Hamilton CBD. Thank you, Jasleen, for your outstanding service. You were professional, kind, and highly knowledgeable throughout my appointment. You took the time to explain everything clearly and made me feel comfortable and well looked after. Your friendly and caring approach is truly appreciated. Thank you for providing such exceptional customer service!

I was able to choose the smaller style glasses as my face is quite small.

Pleasant experience,felt well looked after.

Excellent staff young lady who served me when I picked up my glasses was amazing lady just wished I could remember her name

Specsavers at Te rapa have very nice friendly staff and Nigel (a locum optician) was excellent in every possible way.

The service was great, quick, questions were answered.

Mea was very good.

Staff were pleasant, the experience was efficient and there wasn't a long waiting time.

Very friendly helpful staff from the eye test right through to choosing the glasses they were very kind to me

Super quick & easy child appointment and staff were really friendly.

Friendly, knowledgeable and professional service.