I was looked after by Hillary at the Botany, Auckland store. It was Hillary who helped me two years ago and was I fortunate to have her look after me again. Hillary is a tremendous asset to Spec... Voir plus
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I was looked after by Hillary at the Botany, Auckland store. It was Hillary who helped me two years ago and was I fortunate to have her look after me again. Hillary is a tremendous asset to Spec... Voir plus
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I like using this self order service even though I may not use it often. I like how it stores what I've previously ordered, as I have terrible with my memory of the necessary measurements of the cont... Voir plus
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Excellent service all round right from the minute you step inside the store at Botany town centre, staff welcomed you and listened to your needs. Optometrist and supervisor gave excellent service,... Voir plus
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Ayah & her team at Specsavers in Botany are fantastic. I’d scratched my eye when pruning a lime tree; a local A&E prescribed an antibiotic that I appeared to be allergic to. Ayah went out of her way t... Voir plus
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Staff were friendly, knowledgeable, efficient and helpful.

Réponse de Specsavers
Specsavers the store always awesome every step of the way. Ordering contacts for them to then come from AU was dissappointing!

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Good service, friendly staff, very helpful. Thanks to Steve Nicole and Michelle for being kind and offering help.

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Too rushed. Not listening to needs. Wrong assumptions - wanted single vision glasses. They assumed I wanted progressive. Optician did not allow me to speak - she did most of the talking.

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I was very impressed with the quality of service I received on my recent visit to Spec Savers Gisborne in obtaining reading an driving glasses which has improved my quality of life

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I've been purchasing glasses from specsavers for the last 20 years, the 2 for $299 frame deal is fantastic. At my local specsavers, the staff are friendly and listen, and there is no shortage of staff available to help with frames and adjustments. The Optometrists are qualified and knowledgeable, so I have confidence in them, and they happily answer my questions on my changing eyesight and the best lens options. They aren't pushy for sales and have eased any concerns I have had. The 3 month guarantee period also gives one more confidence going with them. Great service and frames for the 2 for $299 price point!

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Helpful friendly staff who are very good at their jobs. Thank you

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The optician was skillful and professional.
Her assistant, Hannah, was absolutely brilliant with her people skills.

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Outstanding customer service. Ordered the incorrect lens and they were refunded promptly. Will not be using anyone else now for my eye care needs.

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I had this appointment booked from last June 2025,
so needed to attend and was thoroughly examined and cared for by the optician I saw. Very professional and treated very well

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Appointment on time, friendly and competent service

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My wife and I have been using Specsavers for many years first in the UK and since 2014
In NZ, always had very good polite, professional service, always make you feel welcome, my wife has had her hearing aid
Tests and hearing aids from Specsavers,
Always been happy with them.

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I loved the help I got from my technician she was so lovely I tried glasses on and asked for her honest opinion she was great. I left feeling happy I had purchased the right frames for me.

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As I mentioned earlier, that was my first time visiting your clinic in Manukau. I was truly honest when I left that day; I told myself this service that provided by the staff was so amazing. Well-trained and professional staff, from the reception to my final check-up by nurses and doctors, were so kind and treated people with care and respect.

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Absolutely amazing made me feel so welcomed

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Echo in Newmarket helped me decide on a new pair of glasses. They were professional, friendly and helpful. Had a lovely experience and really apperciated their advice on frames, care and explaining the different types of lenses. Echo was really attentive and welcoming too, great service. I am so happy with my glasses! Thanks Echo!

Réponse de Specsavers
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