A much more positive experience. After the disaster of my last order, all the cases of drink were packed in much stronger boxes with double bubble wrap so no dents, breakages and spillages this time.... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Customer service not existent, send me wrong item, no one EVER pick up phone, email reply after 2 days , waited 3 day for return postage, tracking shows that item received now waiting for one week for... Voir plus
L'entreprise a répondu
A trust-worthy company. My first order arrived damaged. A case of 24 bottles was dropped in transit. A very soggy box with broken glass arrived. Provided photos of the box and ring-doorbell evidenc... Voir plus
L'entreprise a répondu
While in Mahe seychelles i used their services twice.The products i received were excelent meat, fish and groceries inclusive. They are super comunicative and answer any questions within minutes via w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Traiteur
- Confiserie
- Grossiste en confiserie
- Grossiste en articles ménagers
- Magasin de produits alimentaires en gros
À propos de WowStoreDirect
Écrit par l'entreprise
At WowStoreDirect, we take pride in offering a diverse selection of top-notch products, including our Healthy and Movie Night Wow Boxes.
Our range features delicious snacks, refreshing drinks, essential household items, subscription boxes, and indulgent confectionery.
Enjoy complimentary next-day shipping on orders placed before 1pm, or opt for the convenience of Click & Collect at our warehouse.
Our dedicated team is committed to providing outstanding customer support, ensuring every interaction with us exceeds your expectations.Coordonnées de contact
Unit 10, Apex Park , Fraserfields Way, LU7 3RJ, Leighton Buzzard, Royaume-Uni
- +44 (0)15 2521 3864
- orders@wowboxme.com
- www.wowstoredirect.com
4,2
Bien
361 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de WowStoreDirect
Thank you for your kind words
Réponse de WowStoreDirect
Thank you for your kind words
Réponse de WowStoreDirect
Thank you for your kind words
The helpline number 5000is non…
The helpline number 5000is non existent,although email dealt with promptly and delivery issue was resolved satisfactory.
8 août 2025
Réponse de WowStoreDirect
Hi Thomas,
We are so sorry you weren't able to reach us via phone. This will be dealt with.
Thank you!
How can I rate my experience when I…
How can I rate my experience when I haven’t received my order
15 août 2025
Réponse de WowStoreDirect
Hi Philip,
We sincerely apologize for this. We’ve tracked the order, and it appears to be lost in transit. We’ve also reached out to you via email.
Could you please respond at your earliest convenience?
Best regards,
Temi
Brilliant Store
This was my first time buying from WOW store direct. Fabulous prices Superb service and delivery and l will definitely be shopping with you again.
Highly recommend you checking out WOW store direct.
14 août 2025
Réponse de WowStoreDirect
Thank you and please shop with us again :)
Ordered 6 x 500g Nescafe Azera and was…
Ordered 6 x 500g Nescafe Azera and was send 6 x 75g.
They said they will replace it once i return the goods they sent in error - but i am still without my order after a week of paying for the goods.
11 août 2025
Réponse de WowStoreDirect
I’m sorry to hear about the mix-up with your order. To get this corrected as quickly as possible, please reach out to our support team at customerservices@wowboxme.com
with your order number and details of what you received. They’ll arrange the replacement and make sure you get the correct items.
Thank you for your patience,
Delivery was due on Monday did not…
Delivery was due on Monday did not receive delivery till friday
10 août 2025
Réponse de WowStoreDirect
Hi Isabel,
We are so sorry about this. Please reach out to us so we can rectify this issue as we value you as a customer.
WowStoreDirect
Réponse de WowStoreDirect
Thank you please shop with us again.
Réponse de WowStoreDirect
Thank you please shop with us again.
Very quick service and excellent…
Very quick service and excellent updating....great stuff!
9 août 2025
Réponse de WowStoreDirect
Thank you please shop with us again.
Order Cancelled Without Notice or Explanation
Placed an order on 01st August, received my confirmation email. On the 05th August I received an email advising that my refund had been issued.
I have no idea why I was issued a refund & why my order was cancelled, I received no contact, either via email or phone, to advise why they could not fulfil the order.
Poor service & communication, I doubt if I'll ever place another order with them.
Basic communication to advise why they could not fulfil my order would have made for a better level of service!
1 août 2025
Réponse de WowStoreDirect
Hi Fraser,,
I’m sorry for the poor experience. To get this resolved quickly, please reach out to our support team at customerservices@wowboxme.com
with your order number and the email used at checkout. They’ll review the cancellation and advise on next steps.
Thanks,
wowstoredirect
My favourite choccy bars
I suspect that the boxes of Double Deckers are stored in a warm environment because the bars at the bottom are squashed and the filling is coming out of the ends, which sticks to the inside of the wrapper making it difficult to open. There is also a two inch space at the top of the box which shouldn't be there.
Other than that, the boxes were sent in an outer box with packing material in the spaces, so the chocolate bar boxes arrived undamaged.
2 août 2025
Réponse de WowStoreDirect
Thank you
Réponse de WowStoreDirect
Thank you please shop with us again.
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