Zenith Insurance Avis 8 841

Awful! We were told our car had been stolen and then were informed by Heathrow parking that it had been located- Zenith have lied and now said there is an outstanding claim on our policy when I had updated them and their staff did not update the system- steer clear of this company!

Quick and easy
Online service very satisfied 👍

Garbage.

Had 4 quotes today and not one person could complete it. Each time passed me from pillar to post.

I found it very hard to understand the staff. They also could not understand me even though I have lived in England all my life.

Avoid this company, spent 2 hours at least today. Waste of time

The price is great for the amount of cover provided. Easy website to use , thanks guys, hopefully I don’t find out how helpful you will be if a incident happens 🤞

The website was very easy to use to insure my car,the price was a lot cheaper than Churchill tried charging me for my renewal

Very very good

Gave me exactly what I wanted at a very good price which is what we all want

Easy to do online & competitive pricing

The cheapest car insurance price

Great no fuss didn’t have to wait on the phone quick easy service

I like it nice service fast and reliable

Very competitive price. Nice clear website.

One more time Zenith insurance shows their true colours.
These scammers decited to charge me extra £20 for no reason on my monthly policy . After repeatedly trying to change my bank account on the app and wasn't working because of their faulty Rac system, telling me I will be charged, after waiting on the phone for hours, finally spoke to costumer support to change the details and they agreed to not charge that extra nonsense. After I realised they were going to take extra money anyway without my permission, I made a complaint and they basically confirmed my complaint however still charged me without a reasonable explanation. This is stealing, mistreatment of their clients and completely unethical money thirsty company. Good luck finding them when you actually need them.

I would stay away from them at all costs.

Very good very fast and the price is good to

Really straight forward process and great value.

AVOID AVOID AVOID !!!!!!!!!!!!!!!!!

Please avoid this company at all costs!!!!!

I can’t wait until my van insurance year is finished with this company, they are awful.

On the 13th of December 2025, my van was crashed into while parked up on the side of the road.
My van is a 2020 ford transit which is around 6.5 metres in length.

On the 16th of December enterprise arrived on my doorstep with an extra long wheel baseVolkswagen craftsmen which measures around 7.8m long. I rejected this van due to how long it was. My 6.5m long van doesn’t fit well in a normal parking space or residential street so that van would be impossible to park.

It then took my insurance company/enterprise four weeks from the accident for them to bring me a replacement van out.

So I was without a van for four weeks and now I have been rejected loss of earnings because apparently I should have taken the first van offered to me.

I will be ending my insurance with Carpenters/Zenith as soon as my current year ends and I will never use them again.

I have been sent £200 compensation for the four weeks I had off which I might add I rejected on the day but apparently it had already been sent out.

I am a self employed roof tiler with two young children aged three and four, the stress this company has put me under over the Christmas 2025 period is disgusting.

would like to express how truly satisfied I am with Zenith Insurance. From the very beginning, their service has been professional, efficient, and reliable. The process was clear and straightforward, and their team was always helpful, polite, and quick to respond to any questions I had.
What impressed me the most was how smoothly everything was handled and how supported I felt throughout the entire experience. It’s rare to find an insurance company that combines great customer service with efficiency, but Zenith Insurance has definitely exceeded my expectations.
I highly recommend them to anyone looking for dependable and trustworthy insurance coverage.

Very fast response easy to use

They always say you can only tell good insurance company when you make a claim. I had an accident altogether I was dealing with three insurance companies for me. One insurance company dealing with insurance company with the other car drivers insurance company. Number 2 insurance company deal with the value of my car. Number 3 insurance company to take my car away. Zenith do absolutely nothing last month my insurance was due they sent me the details of reinsure my car then inform me they cannot insure me complete confusion never again