I had chosen a date so that the Hamper would arrive two days before the recipient's 50th birthday but instead it arrived one day after which totally ruined the impact. In fact I emailed hampers.com... Voir plus
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Lisez les avis des autres
I had a problem with my delivery this time, the courier not Hampers fault. Hampers sent me a replacement one out ASAP. Their help and efficiency was much appreciate
L'entreprise a répondu
We ordered four of the beautiful afternoon tea hampers for our treasured team. They were all absolutely delighted - one of the team saying she had tears in her eyes on receipt of the gift! They we... Voir plus
L'entreprise a répondu
Thankyou for your hamper . My sister was delighted with the Prosecco and chocolates and they arrived on time . I will definitely use this company again and recommend to others .
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Food and wine hampers sent world-wide. We supply hampers throughout the year, including Christmas hampers, gift baskets, festive hampers, Mother's Day gifts, Birthdays, corporate gifts and Easter hampers.
Coordonnées de contact
Clearwater Hampers Ltd, 36 Innovation Drive, OX14 4RT, Abingdon, Royaume-Uni
- 01235 833732
- help@hampers.com
- hampers.com
4,3
Excellent
2 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
top class
top class, will definitely use again. Delivery was superb as well as communication
26 mars 2026
Avis spontané
Réponse de hampers.com
Dear Phil,
Thank you for your wonderful feedback. We’re delighted to hear that you found our service top class and that both the delivery and communication met your expectations.
We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Hampers.com Team
Great choice of hampers
I have ordered hampers several times from hampers.com and the choice is great. Recently sent two afternoon tea ones to friends as a thank you and they loved them
26 mars 2026
Avis spontané
Réponse de hampers.com
Dear Deborah,
Thank you for your continued support and for taking the time to share your feedback. We’re delighted to hear that you enjoy our range of hampers and that your friends loved the afternoon tea gifts.
It’s always a pleasure to be part of your thoughtful gestures, and we look forward to helping you again in the future.
Kind regards,
Hampers.com Team
Réponse de hampers.com
Dear Mcdonald,
Thank you for your kind feedback. We’re so pleased to hear that you found the ordering process easy and enjoyed our selection.
It’s especially lovely to know that your mum loved the hamper. We truly appreciate your support and hope to assist you again in the future.
Kind regards,
Hampers.com Team
Speedy delivery
Although i did not pay for express delivery it was still delivered next day. I cannot comment on the quality of the hamper as it was a friend of friend from my recommendation of previous hampers.
20 mars 2026
Avis spontané
Réponse de hampers.com
Dear Mrs Susan,
Thank you for your feedback.
We’re pleased to hear your order arrived the next day even without express delivery.
We hope the recipient enjoyed the hamper, and we really appreciate you recommending us based on your previous experience.
Kind regards,
Team Hampers.com
Did not realise I had to sign for the…
Did not realise I had to sign for the package, which was inconvenient.
Hamper box is slightly damaged with torn joints. Most of the items are a smaller than I expected. Can't comment on quality as recipient has not tried them yet.
Edit- received a very nice response from the company, unfortunately the signing was the fault of the delivery company. Can't put 5 stars at the moment as have not tested the goodies.
21 mars 2026
Avis spontané
Réponse de hampers.com
Dear Nicolette,
Thank you for your feedback.
We’re sorry to hear that the delivery requirements were inconvenient and that the hamper did not meet your expectations in terms of presentation and size.
This is not the experience we aim to provide, and we appreciate you bringing it to our attention.
A member of our customer care team will be in touch with you shortly to discuss this further and help resolve the matter
Kind regards
Team Hampers.com
Great gift for a good time
It’s the second time I use Hampers to send a beautiful basket with goodies as gifts and they were both very successful. It’s a great gift idea for people that enjoy nice food and drinks.
13 mars 2026
Avis spontané
Réponse de hampers.com
Dear Tania,
Thank you so much for your lovely review.
We’re delighted to hear that you’ve used us more than once and that both hampers were a success. It’s great to know they made such enjoyable gifts.
We really appreciate your support and hope to help you send many more thoughtful gifts in the future.
Kind regards,
Team Hampers.com
Special delivery!
Being able to deliver a special hamper to my daughter on her birthday from a different country means a lot. She always enjoys the treats that await. Hampers never disappoint.
17 mars 2026
Avis spontané
Réponse de hampers.com
Dear Janet,
Thank you so much for your kind words.
We’re truly delighted to hear that we can help you send something special to your daughter on her birthday, even from afar. It’s wonderful to know she enjoys the treats and that we’ve been able to be part of those moments.
Your continued support means a lot to us, and we’re so pleased to hear we’ve never disappointed.
Kind regards,
Team Hampers.com
Would have been 5 star
Hamper was delicious but unfortunately arrived late for Mother’s Day due to Evri’s poor service. Steve was quick to respond and the customer service was excellent. These things happen but it was rectified quickly and communicatively. Thanks
16 mars 2026
Avis spontané
Réponse de hampers.com
Dear Jon,
Thank you for your thoughtful review.
We’re so pleased to hear that you enjoyed the hamper and that our customer service team, especially Steve, was able to support you quickly and keep you updated throughout.
We’re very sorry again that the delivery arrived late for Mother’s Day due to the courier, but we truly appreciate your understanding and patience. It means a lot to us that you recognised the effort to put things right.
Thank you again for your kind words, and we hope to assist you again in the future.
Kind regards,
Team Hampers.com
Réponse de hampers.com
Dear Valuable Customer,
Thank you so much for your kind words.
We’re delighted to hear you were happy with the service, speedy delivery, and that the gift made a great impression.
We really appreciate you taking the time to share your experience and hope to assist you again in the future.
Kind regards,
Team Hampers.com
Customer service is great
Customer service is great, very helpful with an address mix up & as the hamper didn't arrive on the named day, they happily gave me a refund for the postage.
Recipient loved the hamper, thank you.
I would gladly use hampers.com again in the future.
16 mars 2026
Avis spontané
Réponse de hampers.com
Dear Simon,
Thank you so much for your lovely review,
We’re really pleased to hear that our customer service team could help resolve the address mix-up and that you were happy with how we handled the delivery issue.
It’s wonderful to know the recipient loved the hamper—that’s exactly what we aim for.
We truly appreciate your kind words and look forward to helping you again in the future.
Kind regards,
Team Hampers.com
Hampers are just too small
Hampers are just too small
As some reviews have mentioned, you are getting a smaller box than you think. The website doesnt show the dimensions clearly so you think you're getting a nice big box. The items are also very small. Would i use again, yes, but at least i now know what im getting
14 mars 2026
Avis spontané
Réponse de hampers.com
Dear AJ,
Thank you for your feedback.
We’re sorry to hear that the hamper did not meet your expectations in terms of size. We understand how important it is for the presentation and contents to match what you had in mind, and we appreciate you highlighting this.
Your comments regarding the box dimensions and item sizes are very helpful, and we will take this on board to improve how we present our products online.
We’ll also be reaching out to you directly to discuss your experience further.
Thank you again for your honest review we truly value your feedback and are glad to hear you would consider using us again.
Warm regards
Team Hampers.com
Fantastic service
Fantastic service, immediate response from Customer Services when address change was required. Then apparently a very pilot delivery service too. Huge thank you for great Mother’s Day service and lovely product too.
14 mars 2026
Avis spontané
Réponse de hampers.com
Dear Katie,
Thank you so much for your kind words!
We’re delighted to hear that you had a great experience with our customer service team and that the address change was handled quickly for you. It’s also wonderful to know the delivery and the Mother’s Day hamper met your expectations.
We truly appreciate you taking the time to share your feedback, and we hope to assist you again in the future.
Warm regards,
Team Hampers.com
Couple years ago I was looking to send…
Couple years ago I was looking to send Xmas gifts to England , when I came upon Hampers. Com
I just love it
Lost count how many I have sent
Great selection
Inexpensive
Service top notch
Everything very fresh and beautifully package
Recommend to all my friends
Live Montreal Canada so it is perfect gift , done from in my own home
15 décembre 2025
Avis spontané
Réponse de hampers.com
Dear Marilynn,
Thank you so much for your wonderful review,
We’re absolutely delighted to hear how much you enjoy using our service and that we’ve been able to help you send gifts to England so easily from Montreal. It really means a lot to us that you’ve chosen us time and time again.
We’re so pleased you’re happy with our selection, pricing, and that the hampers arrive fresh and beautifully presented. Your recommendation to friends is truly appreciated it’s the highest compliment we could receive.
Thank you again for your continued support, and we look forward to helping you with many more gifts in the future.
Warm regards,
Team Hampers.com
I ordered the Joyful Delights hamper as…
I ordered the Joyful Delights hamper as birthday gift for my brother. It was delivered promptly on the day requested and he was very happy with it.
When I placed the order, I forgot to change the delivery address (as my card details defaulted to me) but I contacted Hampers.com straight away with the correct address, and they confirmed that it had been changed.
Excellent service.
5 mars 2026
Avis spontané
Réponse de hampers.com
Dear Sarah,
Thanks for your lovely review. We're so pleased to hear that your brother enjoyed the Joyful Delights hamper and that it arrived on the requested day.
We're also glad our team could quickly help update the delivery address for you. It’s great to know everything worked out smoothly.
Thank you again for choosing Hampers.com we really appreciate your support.
Warm regards
Team Hampers.com
Réponse de hampers.com
Dear Alex,
Thank you for your kind review. We're delighted to hear you were pleased with the product and found the delivery updates helpful.
We really appreciate your feedback and hope to send another hamper your way again soon.
Warm regards
Team Hampers.com
Get well soon hamper
i ordered a hamper as a gift it was to be delivered by Evri,I got my time slot and was in however i got a message before the time was up to say Evri couldn't deliver and a picture from a road (not mine) from out of the van window! I emailed Hampers.com and got corresponding with Mohamed,who spoke to Evri and they told him they would deliver the next day -they didn't-anyway mohamed was very nice to deal with answered very quickly and resolved the problem by reissuing another hamper with delivery via DPD-it arrived exactly on time and the hamper is gorgeous, lovely items and beautifully set out. I have used this company before and will definitely use them again their customer support is very very good if needed.
4 mars 2026
Avis spontané
Réponse de hampers.com
Dear Jayne,
Thank you for taking the time to share your experience with us. We're very sorry to hear about the initial issue with the Evri delivery, but we're pleased Mohamed was able to assist you and help resolve the situation quickly.
It's great to hear the replacement hamper arrived on time with DPD and that you were happy with the contents and presentation. We'll be sure to pass your kind feedback on to Mohamed as well.
Thank you for your continued support we truly appreciate it and look forward to sending another hamper your way in the future.
Warm regards
Team Hampers.com
I paid extra to be delivered on the day…
I paid extra to be delivered on the day of my parents wedding anniversary. Received a tracking number and all was delivered in the morning. Parents loved the contents and the basket too! Highly recommend
28 février 2026
Avis spontané
Réponse de hampers.com
Dear Nicola,
Thank you so much for your lovely review,
We’re delighted to hear that your hamper arrived on time for your parents’ wedding anniversary and that they loved both the contents and the basket. It’s always wonderful to know our hampers help make special occasions even more memorable.
Thank you again for your recommendation we truly appreciate your support and hope to help you celebrate many more occasions in the future.
Warm regards
Team Hampers.com
Super helpful staff
I'm so impressed by the helpful staff from this company. There were delivery issues which they were amazing at resolving. The hamper is fabulous. Thank you so much Steve.
28 février 2026
Avis spontané
Réponse de hampers.com
Dear Dawn,
Thank you so much for your wonderful feedback it really means a lot to us.
We’re delighted to hear you were happy with the hamper and that our team, especially Steve, was able to help resolve the delivery issues for you. Your kind words are truly appreciated, and we’re so pleased we could make the experience a positive one in the end.
Thank you again for taking the time to share this.
Warm regards
Team Hampers.com
Put a smile on a very poorly man’s…
Put a smile on a very poorly man’s face.
Had some problems with delivery but the customer service was faultless. Would use them again!
18 février 2026
Avis spontané
Réponse de hampers.com
Dear Jodie,
Thank you so much for your lovely review we’re truly glad to hear the hamper helped put a smile on his face, and that means a great deal to us.
We’re sorry again that there were delivery issues, but we really appreciate your kind words about our customer service. It was our pleasure to help, and we’re delighted to know you would use us again.
Warm regards
Team Hampers.com
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