Our flights were cancelled due to to the war so we cancelled our parking at Heathrow with them . We had also taken out the cancellation insurance but 4 weeks later and many attempts to contact them we... Voir plus
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Avoid at all costs! Absolute nightmare from start to finish, poor instructions to find drop off, waited 30 minutes to be dropped off at the terminal, on the return journey we waited nearly an hour to... Voir plus
Car parking was fine, on return, they had used up 2 bars of petrol which was so weird, the customer service was horrendous and they popped one of my tyres, the man also left food wrappers in my car st... Voir plus
BE VERY CAREFUL THE HOLIDAY INN ARE PART OF THIS PARKING LOT , AFTER 5 MONTHS I HAVE RECIEVED A FINE FOR 60 POUNDS IN THE POST THE LETTER SAYS IT WAS ISSUED 14 DAYS AGO AND WE HAVE ONLY RECIEVED I... Voir plus
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Do not trust these scammers
Do not trust this company! They cancelled my booking and said I was being issued a refund in the next three days. It had now been more than a week and no sign of my refund! These are scammers!
Fraudulent business
Fraudulent business. I do not trust the good reviews. They dumped my car 10 miles away from the airport and made me take a taxi to collect it. Not really park n ride. Very desceptive and dishonest
Great service fast and efficient…
Great service fast and efficient definelty use them again thankyou
Very good service
Very good service. Happy with the meet and greet service package.
Meet and Greet
Meet and Greet
Used this service while travelling for 2 weeks. Their communication is excellent. The driver showed up on time he was very respectful. Messaged them the day before we got back I had a reply within minutes and the driver was on time to bring back my vehicle it was clean undamaged I had left some valuables in the vehicle they were untouched would 100% recommend prices are good
I paid to park here whilst travelling
I paid to park here whilst travelling, the thing I liked most was keeping my own keys. Yes it is more expensive than the drop and go options but the reviews for them are sooo mixed and I wasn't happy to risk it. Super convenient with easy to follow signage and regular shuttle buses to the terminal. I would definitely use this parking service again, very happy! Easy to book online and one fixed fee so I made sure to allow extra time for delayed return,,
I was charged for a car wash
I was charged for a car wash, but my car wasn't washed. When I asked why, they claimed it was washed, but it got dirty again due to rain. They lied to me, and I even saw my car's location in Hayes, not where it was supposed to be. They insisted they have a carpark there. I'm disappointed that they could deceive me like this
very good service for meet and greet…
very good service for meet and greet and park and ride
Meet & Greet
Very Good Services quick one of my company cancel the booking on the same time when i was in the airport than i book this company at the same time on urgent basis and they give me urgent protocol they save me on that day really appreciate 100% recomended to everyone
Parking
i had a great experience in parking with parkdock company they are very professional and good team 100% recommend this company to everyone
False advertisement, overcharging, late service, disaster overall
The company is advertising saying that they have 4.7 stars in trust pilot reviews and they have no reviews at all. They are extremely late in picking up the car and when I came 1 day earlier than planned, they wanted to overcharge me 40 pounds just to give me my car back and also said I need to wait 1 hour to get a driver to bring me my car. When I checked the postcode to take the uber to go and get my car myself, I saw that it costs 23 pounds to go there with uber. I will never ever use the service again and never recommend it to anyone. The Heathrow car park costed much less with much less of a fuzz.
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