Quality Bath Avis 

Sari was an amazing help. I was concerned because my medicine cabinets were supposed to ship almost a month ago and somehow she made several calls and got them to ship that very day. Now the project is going to run on time with our contractor, thank goodness.

Mimi in sales and Lea in warranty/parts are two pros! Years after I purchased our plumbing fixtures they are still there supporting their customers. They are both incredibly knowledgeable and responsibe. It it always a pleasure to do business with them and Quality Plumbing!

Chaya was absolutely the best. Extremely courteous and professional. I will definitely do business with Quality Bath in the future and have already recommended it to my friends.
Also I want to thank Jack-great experience and courteous.
This entire experience was outstanding.

Akiva was extremely helpful in working with us on a complex order. We made multiple changes and he was very patient and accommodating. The prices were excellent as well.

Mordy is rude and does lot honor pricing. Looking for some carriers found them on Google which states 252.00 and click on their link and it goes to their homepage showing a different price of $355.00. Asked him about it and said the price is the price and doesn’t care to work with anybody showing a clear “Bait and Switch” they are doing which is Unethical, Unfair, Deceptive Business Practices

Even showed him and sent the price difference even stated to him after he said it appears to be an error I will work with him and purchase the carriers but not for 355.00 knowing he has a AD showing 252.98 with Free Shipping.

I was very pleased with the competitive price and delivery notices I received for a bidet I ordered from Quality Bath on 12/5/2025. They sent several updates on the progress of the order and were able to get it in stock and ship much faster than their initial estimate. The package was extremely well padded and the bidet was in excellent shape. I would definitely use them again and would recommend them to friends.

Balwin Knobs.

They shipped quick, were responsive with my questions. It was black friday when I ordered them so it took a couple extra days and they were communicating and pleasant

Avi Weber was my sales consultant, and I could not recommend him highly enough. We are remodeling three bathrooms simultaneously. A large and complicated project. Not only was Avi incredibly responsive to my phone calls, emails, and texts, he reviewed my fixture choices in advance of conversations and brought forward alternative options when warranted. I completely trusted his expertise, and felt that he prioritized my needs / interests at all times. He was also extremely patient with me over the phone, asked good questions and listened to understand. I never felt like he was rushing me to a decision. Finally, Ari was willing and able to undo an ordering error on my part, which ultimately saved me significant dollars and resulted in better selections for my bathroom renovations. Quality Bath offered significant savings over the contractor's discounts I had been offered. I will definitely work with Avi and Quality Bath in the future.

Chaya was quick to assist and easy to work with. She was very helpful. Made our buying experience a breeze. There was an issue with the handle being slightly different color. And she reached out to the company and had them send a replacement. Very satisfied customer.

Adina made it so easy to process my return, Her instruction were explicit and easy to follow. She was also very responsive!

Akiva was fantastic to work with. We could not come to the showroom, but we had a good idea of what we wanted for our three bathroom and kitchen remodel. He was strongly recommended to us by our friends who had worked with him previously for their bathroom remodel as well. Akiva went above and beyond and helped us so much. It is very clear after working with Akiva why our friends thought so highly of him. He was extremely professional and very prompt and responsive. The prices were also highly competitive. I have already given his name to my plumber, contractor, and bathroom designer. This business and in particular Akiva have my absolute highest recommendations.

The customer service at Quality Bath was outstanding, and working with Eli made the experience truly exceptional. When ordering over the phone or online, you never quite know what to expect, but Eli was patient, knowledgeable, and never made me feel rushed. He guided me through each item, helping me stay within my budget while making confident decisions about major home purchases.
It’s incredibly rare these days to receive such thoughtful, attentive service. The fact that this company still answers the phone and returns calls promptly speaks volumes about its commitment to customers. I’m so grateful to have found them, and I will definitely be purchasing from them again in the near future.
If you’re considering ordering, don’t forget to ask for Eli; he made the entire process a pleasure.

Never got back to me. Needed to return item.save your time money. Go somewhere else

Very reliable and serviceable business. I've ordered from Quality Bath in two different occasions and have always been pleased with their service.

We had a delivery that was damaged when it arrived due to mistreatment during shipping. The problem was resolved immediately and I have had 3 different updates as the problem was fixed asap! Thank you for making it easy and getting the new part to me the same week.

I highly recommend Quality Bath! The entire experience is exceptional. The quality of the products is outstanding. Their pricing is competitive. The shipping and delivery is fast. And, their customer service is top notch. I especially recommend Lea who works to resolve any issues and exceed expectations on every level. The entire experience is outstanding and will instill loyal customers.

I had an issue with a Hansgrohe faucet & Ruthie was super responsive! She had a replacement shipped out & I received it within 4 days of emailing her. Fabulous customer service!!!!

Ruthie was a great help. Great follow up.

I am very pleased with how Quality Bath handle the defected item, sent an replacement set and issued a full refund. Ruthie from Returns department make the whole return/replacement seamlessly. I will definitely purchase the products from QB again for my future home improvement project.

Ruthie was very helpful in processing a return of an item.