Quality Bath Avis 

Great service, quick delivery and more importantly if there is a problem with the order it is handled promptly with a courteous response.

Tremendous customer service. My hansgrohe shower head was not working properly, and Ruthie responded to my email and was able to have a replacement sent promptly.

Amazing experience! I had to switch out an item and it was seamless. Thanks for your help Dov.

Chaya was kind, knowledgeable, and a pleasure to work with.

The Quality Bath team checks your orders for fit and finish; they verify that what you ordered matches, that you've got the necessary hardware to install, etc. Dov has been great to work with.

Chaya was easy to work with and got things done for me. Great experience

Akiva was super helpful and accommodating. Highly recommend him and Quality Bath!

Akiva made things easy and quick with excellent communication and follow up.

Akiva absolutely helped me find the products I needed with the best price. The automatic emails with tracking was very helpful

Akiva was most helpful, answering all of my questions both on the phone and in the chat. He followed up with an update on the wait time. I've been impressed with the company. Thanks

I initially asked the representative if they carried specific Hansgrohe items. They were unable to source the items, but probed to understand what I was trying to accomplish. Akiva provided alternatives that would work for me. Akiva was responsive, patient, and courteous as it took me a bit of time to decide.

We have purchased plumbing fixtures from Quality Bath for a few our bathroom remodels and the experience is always positive.

Chaya from Qualtjy bath was so helpful and responsive. Thank you.

I placed an order and heard back from Dov. He kindly asked it I had doubled the strainer order, which I had. Very nice thanks.

Think twice before you order from them. You will pay a 20% restocking fee - that's high. And you will also pay the shipping fee to get it back to them. The entire fee, not just a Return Label Fee. When you buy remodeling items, they are heavy, and often expensive. I ordered one item from them, and it will be my last. I bought a Baldwin doorknob from them, for $20 less than Amazon..... but now I will pay over $60 to get it back to them. I would not recommend doing business with Quality Bath.

Ruthie in returns dept was very efficient and helpful.

Ruthie was incredibly helpful with my warranty replacement. She responded quickly, kept me updated, and had everything processed quickly. Thanks again for reminding me why I buy from qualitybath.com!

Great company. Good prices. Customer service was great. Quick shipping.

I was initially drawn to Quality Bath by great pricing, but became even more impressed with their prompt response. I made an inquiry about delivery times and within an hour, I had an answer via email from Akiva, who quickly followed-up with a quote. The product arrived as promised and exactly what I wanted.

Lea was able to help me resolve my issue. She reached out to the manufacturer on my behalf and let me know my options, all done promptly and efficiently. Thank you!

Dov from Quality Bath called me to tell me that I had ordered an extra item that was already included with the primary product, and he saved my client quite a bit. I appreciate that he caught the mistake and took action.