I have just had cataract surgery at Spamedica, Norwich. I was extremely nervous and stressed about the procedure. All the staff were amazing, there was no hurrying me on, no feeling of being on a... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I have just had cataract surgery at Spamedica, Norwich. I was extremely nervous and stressed about the procedure. All the staff were amazing, there was no hurrying me on, no feeling of being on a... Voir plus
L'entreprise a répondu
SpaMedica Swindon. Via the NHS collaboration, I was treated for cataracts and had surgery there 16/10/26. From my first visit I found the staff and service to be exceptional. Friendly staff allaying... Voir plus
L'entreprise a répondu
I was contacted by the company to offer me a cataract removal on the NHS as the Welsh Government has commissioned them to assist in reducing the waiting list for such operations. I was duly examined... Voir plus
L'entreprise a répondu
I had my first cataract operation 3 days ago and I found the whole experience very positive. The staff was helpful, kind and efficient. The procedure was easy, quick and painless. The results have bee... Voir plus
L'entreprise a répondu
SpaMedica is one of the leading providers of NHS eye patient services and, in 2018, we became the largest NHS cataract surgery provider in the UK. Beyond cataract surgery, other NHS ophthalmology services offered include treatments for Age-Related Macular Degeneration (AMD) and Posterior Capsule Opacification (PCO), which is treated through a procedure known as YAG laser capsulotomy.
Churchgate 43, BL1 1TH, Bolton, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Everything was excellent about the whole experience

Réponse de SpaMedica
Marvellous the whole procedue from start to finish.All the staff i saw were brilliant i cannot praise them enough.I have no need for glasses now, other than to read.The procedure only took 90 minutes and i went home
REGARDS Brian O

Réponse de SpaMedica
Had my cataract removed (second one with this Company). Wonderful service and treatment. Very welcoming put me at ease would have no hesitation in recommending their service. Thank you.

Réponse de SpaMedica
From the reception desk to the theatre the care I received was first class, everyone knew their job and kept me informed about everything that was going to happen, well done everyone especially the surgeon and his team

Réponse de SpaMedica
From the moment I arrived at Sparmedica in Widnes I received excellent care. The receptionist was polite and the first nurse helpful and reassuring. The place itself was spotless and had comfortable furniture. My surgery was efficient and professional I felt reassured by the nursing staff and particularly by the surgeon during the procedure. I would highly recommend Sparmedica.

Réponse de SpaMedica
I have not yet had an appointment for treatment, but the initial contact letter for the pre- op appointment came through less than a week before the appointed date. This was a difficult date for me so I phoned totry and re-arrange. The usual queue of calls was there and I pressed the appropriate buttons and waited for a reply. It rang out for 10 minutes and I then pressed the button for a callback. Nobody called back. I went through the proceedure 3 times that day with the same results - no answer and then no call back. I tried to email to re-arrange and sent 3 emails over a period of a couple of days, but no reply from the emails either.
My designated appointment is now 24 hours away and I have given up trying to re-arrange the date. I have had to disrupt a lot of other people's arrangements so that I can attend my appointment.
If this is the customer service before you get the treatment I am a little perturbed about what lies ahead.

Réponse de SpaMedica
I attended SpaMedica, Telford. The staff were extremely caring, kind and professional, going above and beyond to put me at ease. The operation was painless and over very quickly. I needn’t have worried. Would highly recommend.

Réponse de SpaMedica
I had my first cataract operation 3 days ago and I found the whole experience very positive. The staff was helpful, kind and efficient. The procedure was easy, quick and painless. The results have been amazing as my vision is so much clearer and the colours of everything so vibrant. I am looking forward to having the procedure on the next eye.

Réponse de SpaMedica
SpaMedica Wokingham
Excellent service.
The staff are all very friendly and look after you making sure you are happy.
Everything was explained to me what they were going to do.
I would definitely recommend using them

Réponse de SpaMedica
My Optician referred me to SpaMedica in Birmingham , from my assessment date to my surgery it was very quick .
All of the staff were friendly, efficient and very professional,
On the day of my surgery everything was explained to me step by step , the procedure was quick and painless, I cannot thank them enough, as the result is amazing. Would certainly recommend to anyone who is looking at cataract surgery .

Réponse de SpaMedica
My husband, has received excellent service from caring, helpful and knowledgeable staff. He did not expect to have his cataract surgery appointment so quickly following the referral. He cannot recommend SpaMedica highly enough. Thank you to the whole team…

Réponse de SpaMedica
Terrible people I had surgery 2 months ago which got infected so given drops for 4 weeks and still blurred vision.
I was due an examination on Monday so booked a day off work but they rang me Friday and cancelled my appointment so don’t know where to go for treatment as I still can’t see in the eye they done .
I definitely won’t be having my other eye done so now got to live with odd eyes with different vision they don’t care about there patients just profits avoid spamedica and use a different clinic is my advise.

Réponse de SpaMedica
Really professional from the minute you walk through the door. Really no need to write anything more.
Well done Spamedica it’s a 10/10 from me.

Réponse de SpaMedica
Great staff, great organisation, even though our transport was late re traffic. The surgery went well. And even though I was late being picked up, I managed to get home , at almost the the sane time, as promised. Nothing was rushed, very professional.

Réponse de SpaMedica
I was very nervous about my procedure, staff were wonderful, they certainly put me at ease, service was first & would definitely recommend then

Réponse de SpaMedica
I could not be more impressed or satisfied with my experience as Spamedica.
Their friendliness efficiency and professionalism is first rate.
Every step of the way I was informed of what was happening, including through the Surgery.
Every member of the staff from my arrival until my departure were so friendly.
The service was exemplary.
I would have no hesitation in recommending them
Thank you.

Réponse de SpaMedica
I had my cataract done here.
I had a very good experience,
Good service all though out kind staff, very please.

Réponse de SpaMedica
I found all the staff very friendly, efficient and professional in Cambridge SpaMedical. Explained what was going to happen at each stage and facilities were good. I would definitely recommend them for cataract surgery

Réponse de SpaMedica
Progress report on my cataract surgery.
This has been a RESOUNDING success!
Both operations were completed in just TWELVE MINUTES, and on each occasion, it was like taking part in an episode of "Star Trek" - ZERO sensation during the operations, apart from a VERY slight pressure sensation when the new lenses were inserted. Vision returned at what seemed like record time, and now that I have proper vision in both eyes, everything is so VIVID ... colours blaze with renewed contrast and intensity, details I never noticed before pop out before me, I can read number plates at a distance, and it's as if I'm viewing the world in IMAX Cinemascope widescreen with an utterly LUMINOUS Technicolor palette!
I'd give the surgical team 100/10 for what was a STUNNING and wonderfully educational experience. Quite simply, this is what we can achieve as a species when we put our minds to it.
It's literally a whole new lease of life.
David Edwards.

Réponse de SpaMedica
I have had a miserable experience with this company. Insufficient information on what to do about glasses for after the procedure. Insufficient information on the actual procedure process . No information on the make of the lens inserted. It is like a production line . With the surgeon just hurrying through the list. No personal communication or care. People just walking in and out of rooms with no explanation as you are examined. My procedure was ghastly and I still have discomfort and vision problems 3 months later, and will now need another op. So no I would not recommend.

Réponse de SpaMedica
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.