SpaMedica Avis 

2 270
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have just had cataract surgery at Spamedica, Norwich. I was extremely nervous and stressed about the procedure. All the staff were amazing, there was no hurrying me on, no feeling of being on a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

SpaMedica Swindon. Via the NHS collaboration, I was treated for cataracts and had surgery there 16/10/26. From my first visit I found the staff and service to be exceptional. Friendly staff allaying... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was contacted by the company to offer me a cataract removal on the NHS as the Welsh Government has commissioned them to assist in reducing the waiting list for such operations. I was duly examined... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had my first cataract operation 3 days ago and I found the whole experience very positive. The staff was helpful, kind and efficient. The procedure was easy, quick and painless. The results have bee... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Santé & médecine

Écrit par l'entreprise

SpaMedica is one of the leading providers of NHS eye patient services and, in 2018, we became the largest NHS cataract surgery provider in the UK. Beyond cataract surgery, other NHS ophthalmology services offered include treatments for Age-Related Macular Degeneration (AMD) and Posterior Capsule Opacification (PCO), which is treated through a procedure known as YAG laser capsulotomy.


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4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

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(2 270)

898 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Marvellous the whole procedue from…

Marvellous the whole procedue from start to finish.All the staff i saw were brilliant i cannot praise them enough.I have no need for glasses now, other than to read.The procedure only took 90 minutes and i went home
REGARDS Brian O

18 septembre 2026
Avis spontané
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Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Noté 5 sur 5 étoiles

Wonderful service from start to finish

Had my cataract removed (second one with this Company). Wonderful service and treatment. Very welcoming put me at ease would have no hesitation in recommending their service. Thank you.

14 octobre 2026
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Thank you for your lovely review about SpaMedica!

Noté 5 sur 5 étoiles

First class

From the reception desk to the theatre the care I received was first class, everyone knew their job and kept me informed about everything that was going to happen, well done everyone especially the surgeon and his team

13 octobre 2026
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Thank you for your lovely review about SpaMedica!

Noté 5 sur 5 étoiles

I highly recommend Sparmedica . …

From the moment I arrived at Sparmedica in Widnes I received excellent care. The receptionist was polite and the first nurse helpful and reassuring. The place itself was spotless and had comfortable furniture. My surgery was efficient and professional I felt reassured by the nursing staff and particularly by the surgeon during the procedure. I would highly recommend Sparmedica.

12 octobre 2026
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Thank you for your lovely review about SpaMedica!

Noté 1 sur 5 étoiles

I have not yet had an appointment for…

I have not yet had an appointment for treatment, but the initial contact letter for the pre- op appointment came through less than a week before the appointed date. This was a difficult date for me so I phoned totry and re-arrange. The usual queue of calls was there and I pressed the appropriate buttons and waited for a reply. It rang out for 10 minutes and I then pressed the button for a callback. Nobody called back. I went through the proceedure 3 times that day with the same results - no answer and then no call back. I tried to email to re-arrange and sent 3 emails over a period of a couple of days, but no reply from the emails either.
My designated appointment is now 24 hours away and I have given up trying to re-arrange the date. I have had to disrupt a lot of other people's arrangements so that I can attend my appointment.
If this is the customer service before you get the treatment I am a little perturbed about what lies ahead.

9 octobre 2026
Avis spontané
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Réponse de SpaMedica

Thank you for bringing this to our attention. Patient care, safety and satisfaction mean a lot to us at SpaMedica, so we’re keen to follow this up with the hospital where you were treated so we can investigate what happened and identify any areas for improvement.

To enable us to pass your feedback onto the relevant team, we would be grateful if you could send us an email at feedback@spamedica.co.uk with your full name, date of birth, and details of your experience and we will ensure a member of our team gets back to you regarding your concerns.

Please rest assured that we take your comments very seriously and your feedback will be shared with senior management.

Noté 5 sur 5 étoiles

A very positive experience at SpaMedica, Telford.

I attended SpaMedica, Telford. The staff were extremely caring, kind and professional, going above and beyond to put me at ease. The operation was painless and over very quickly. I needn’t have worried. Would highly recommend.

12 octobre 2026
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Thank you for your lovely review about SpaMedica!

Noté 5 sur 5 étoiles

Excellent experience

I had my first cataract operation 3 days ago and I found the whole experience very positive. The staff was helpful, kind and efficient. The procedure was easy, quick and painless. The results have been amazing as my vision is so much clearer and the colours of everything so vibrant. I am looking forward to having the procedure on the next eye.

10 octobre 2026
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Thank you for your lovely review about SpaMedica!

Noté 5 sur 5 étoiles

SpaMedica Wokingham

SpaMedica Wokingham
Excellent service.
The staff are all very friendly and look after you making sure you are happy.
Everything was explained to me what they were going to do.
I would definitely recommend using them

10 octobre 2026
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Thank you for your lovely review about SpaMedica!

Noté 5 sur 5 étoiles

Just Brilliant

My Optician referred me to SpaMedica in Birmingham , from my assessment date to my surgery it was very quick .
All of the staff were friendly, efficient and very professional,
On the day of my surgery everything was explained to me step by step , the procedure was quick and painless, I cannot thank them enough, as the result is amazing. Would certainly recommend to anyone who is looking at cataract surgery .

9 octobre 2026
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Thank you for your lovely review about SpaMedica!

Noté 5 sur 5 étoiles

One Word~Excellent!

My husband, has received excellent service from caring, helpful and knowledgeable staff. He did not expect to have his cataract surgery appointment so quickly following the referral. He cannot recommend SpaMedica highly enough. Thank you to the whole team…

10 octobre 2026
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Thank you for your lovely review about SpaMedica!

Noté 1 sur 5 étoiles

Terrible people I had surgery 2 months…

Terrible people I had surgery 2 months ago which got infected so given drops for 4 weeks and still blurred vision.
I was due an examination on Monday so booked a day off work but they rang me Friday and cancelled my appointment so don’t know where to go for treatment as I still can’t see in the eye they done .
I definitely won’t be having my other eye done so now got to live with odd eyes with different vision they don’t care about there patients just profits avoid spamedica and use a different clinic is my advise.

7 août 2026
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Réponse de SpaMedica

Thank you for bringing this to our attention. Patient care, safety and satisfaction mean a lot to us at SpaMedica, so we’re keen to follow this up with the hospital where you were treated so we can investigate what happened and identify any areas for improvement.

To enable us to pass your feedback onto the relevant team, we would be grateful if you could send us an email at feedback@spamedica.co.uk with your full name, date of birth, and details of the hospital where you were treated along with details of your experience. Please rest assured that we take your comments very seriously and your feedback will be shared with senior management.

Noté 5 sur 5 étoiles

Really professional from the minute you…

Really professional from the minute you walk through the door. Really no need to write anything more.
Well done Spamedica it’s a 10/10 from me.

8 octobre 2026
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Thank you for your lovely review about SpaMedica!

Noté 5 sur 5 étoiles

Great staff

Great staff, great organisation, even though our transport was late re traffic. The surgery went well. And even though I was late being picked up, I managed to get home , at almost the the sane time, as promised. Nothing was rushed, very professional.

7 octobre 2026
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Thank you for your lovely review about SpaMedica!

Noté 5 sur 5 étoiles

Exemplary in every way. Staff and procedure.

I could not be more impressed or satisfied with my experience as Spamedica.

Their friendliness efficiency and professionalism is first rate.

Every step of the way I was informed of what was happening, including through the Surgery.

Every member of the staff from my arrival until my departure were so friendly.

The service was exemplary.

I would have no hesitation in recommending them
Thank you.

8 octobre 2026
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Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Noté 5 sur 5 étoiles

I had my cataract done here

I had my cataract done here.
I had a very good experience,
Good service all though out kind staff, very please.

6 octobre 2026
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Thank you for your lovely review about SpaMedica!

Noté 5 sur 5 étoiles

I found all the staff very friendly

I found all the staff very friendly, efficient and professional in Cambridge SpaMedical. Explained what was going to happen at each stage and facilities were good. I would definitely recommend them for cataract surgery

7 octobre 2026
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Thank you for your lovely review about SpaMedica!

Noté 5 sur 5 étoiles

Progress report on my cataract surgery.

Progress report on my cataract surgery.

This has been a RESOUNDING success!

Both operations were completed in just TWELVE MINUTES, and on each occasion, it was like taking part in an episode of "Star Trek" - ZERO sensation during the operations, apart from a VERY slight pressure sensation when the new lenses were inserted. Vision returned at what seemed like record time, and now that I have proper vision in both eyes, everything is so VIVID ... colours blaze with renewed contrast and intensity, details I never noticed before pop out before me, I can read number plates at a distance, and it's as if I'm viewing the world in IMAX Cinemascope widescreen with an utterly LUMINOUS Technicolor palette!

I'd give the surgical team 100/10 for what was a STUNNING and wonderfully educational experience. Quite simply, this is what we can achieve as a species when we put our minds to it.

It's literally a whole new lease of life.

David Edwards.

8 octobre 2026
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Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Noté 1 sur 5 étoiles

I have had a miserable experience with…

I have had a miserable experience with this company. Insufficient information on what to do about glasses for after the procedure. Insufficient information on the actual procedure process . No information on the make of the lens inserted. It is like a production line . With the surgeon just hurrying through the list. No personal communication or care. People just walking in and out of rooms with no explanation as you are examined. My procedure was ghastly and I still have discomfort and vision problems 3 months later, and will now need another op. So no I would not recommend.

8 juillet 2026
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Réponse de SpaMedica

Thank you for bringing this to our attention. Patient care, safety and satisfaction mean a lot to us at SpaMedica, so we’re keen to follow this up with the hospital where you were treated so we can investigate what happened and identify any areas for improvement.

To enable us to pass your feedback onto the relevant team, we would be grateful if you could send us an email at feedback@spamedica.co.uk with your full name, date of birth, and details of the hospital where you were treated along with details of your experience. Please rest assured that we take your comments very seriously and your feedback will be shared with senior management.

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