Absolutely lovely young man. Really comfortable to discuss everything with him. Can't fault his customer service and professionalism throughout the consultation. Did a perfect job of finding the right... Voir plus
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The customer support at Willowbrook is absolutely first class. I have contacted them twice after purchasing an adjustable bed. On both occasions the response was super quick and my problems were resol... Voir plus
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My parents have recently purchased a two seater recline and raise sofa and found the entire process very stress free. Everyone at every stage of the process has been extremely sensitive, thoughtful an... Voir plus
L'entreprise a répondu
Friendly company.Easy to deal with .Fast response to enquiries. No pressure to order.Daniel the advisor explained and demonstrated the bed . Delivered in just over two weeks.Two men delivered the b... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
The Adjustable Bed Factory is a well established British manufacturer of furniture, operating from a purpose built factory situated in the heart of the West Midlands. Our furniture is built with care and attention by true British craftsmen. We employ quality standards unrivalled by many others and we only use the finest raw materials in the construction of all our furniture. With over 30 years of manufacturing experience behind us, we feel we are qualified to offer a range of the finest adjustable beds that combine style with the highest levels of comfort, as well as being beautiful enough to grace anyone’s home. And don’t forget – we manufacture and sell all of our products directly to you, the customer.
British-Made Adjustable Beds at Factory Direct Prices
Écrit par l'entreprise
- At The Adjustable Bed Factory, we’re passionate about making quality products and offering excellent service – that’s why our customers trust us again and again with their comfort.
- Peace of Mind
- All of our adjustable beds come complete with a reassuring 3-year labour and parts guarantee as standard. This offers you complete peace of mind. In the rare event of a problem with your bed, we will ensure one of our own fully-trained engineers is sent out to resolve the situation without any disruption.
- Hand Built in Britain
- The Adjustable Bed Factory has been handcrafting high quality British made beds for over 25 years. Our purpose built factory is situated in the heart of the West Midlands, in Brierley Hill. A key reason behind this was its traditional links to the furniture industry, allowing us to draw on the wealth of skills and knowledge provided by the local workforce.
- Free UK Mainland Delivery
- Your new adjustable bed will be delivered by appointment on a day suited to you. Our experienced two-man delivery team will install and set up your bed, demonstrate all of its functions to you again and remove your existing bed if required.
Coordonnées de contact
Pedmore Rd Industrial Estate, DY5 1TJ, Dudley, Royaume-Uni
- 0800 988 2898
- sales@adjustablebedfactory.com
- www.adjustablebedfactory.com
4,8
Excellent
745 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Our experience of purchasing furniture…
Our experience of purchasing furniture from Adjustable Bed Company was excellent. From their reps advising on the right furniture for my husband’s needs, through to delivery and construction of both an adjustable bed and armchair, they are very professional and efficient.
We had some additional requirements which were dealt with in a timely manner by the scheduling team. The lady who I spoke to was very helpful and a credit to the company.
We are very happy with our purchases from the Adustable Bed Company and I wouldn’t hesitate to recommend them.
16 février 2026
Avis spontané
Réponse : Adjustable Bed Factory
Thank you so much for your wonderful review! We’re delighted to hear that your experience has been excellent from start to finish. It’s great to know that our representatives were able to guide you toward the right furniture for your husband’s needs and that the delivery and construction of both the adjustable bed and armchair were carried out professionally and efficiently.
We’re especially pleased to hear that your additional requirements were handled promptly by our scheduling team. Your kind words about the lady you spoke to mean a great deal.
We’re so happy that you’re pleased with your new furniture, and your recommendation truly means the world to us. Thank you again for taking the time to share your experience.
If you ever need anything else, we’re always here to help.
Happy cheerful soul and very helpful .
16 février 2026
Avis spontané
Réponse : Adjustable Bed Factory
Thank you for your lovely review! We’re delighted to hear that your advisor came across as a happy, cheerful soul and was very helpful throughout your visit. Making the experience enjoyable as well as informative is exactly what we aim for.
If you need anything else at all, we’re always here to help.
Beautiful collection of beds
Beautiful collection of beds. Thank you for the demonstration, top notch!
12 février 2026
Avis spontané
Réponse : Adjustable Bed Factory
Thank you so much for your lovely review! We’re delighted to hear that you enjoyed our beautiful collection of beds and that the demonstration felt top‑notch. Making sure our customers feel informed and confident is really important to us, so it’s wonderful to know the experience met your expectations.
If you have any more questions or would like further assistance, we’re always here to help.
The Robert the Bruce sales man was…
The Robert the Bruce sales man was really good new his stuff and extremely helpful
14 février 2026
Avis spontané
Réponse : Adjustable Bed Factory
Thank you for your great review! We’re really pleased to hear that your sales advisor was excellent. It’s wonderful to know he really knew his stuff and was extremely helpful throughout your visit.
We truly appreciate your feedback and are glad the experience was such a positive one. If you need anything else at all, we’re always here to help.
It was a great demonstration by Mark…
It was a great demonstration by Mark Godfrey . He had great understanding of the bed
11 février 2026
Avis spontané
Réponse : Adjustable Bed Factory
Thank you so much for your kind review! We’re delighted to hear that Mark provided a great demonstration and was able to share his in‑depth knowledge of the adjustable bed with you. We’ll be sure to pass your feedback on to him.
If you have any further questions or need any additional support, we’re always here to help.
Warm regards,
The Adjustable Bed Factory Team
Fantastic range of bed and extremely…
Fantastic range of bed and extremely comfortable. Great demo by Simon Williams
10 février 2026
Avis spontané
Réponse : Adjustable Bed Factory
Thank you for your fantastic feedback! We’re so pleased to hear that you loved our range of beds and found them extremely comfortable. It’s great to know that Simon delivered an excellent demonstration for you we’ll be sure to share your kind words with him.
If there’s anything more we can help with, just let us know.
Warm regards,
The Adjustable Bed Factory Team
Simon Williams came to see me regarding…
Simon Williams came to see me regarding a bed. Everything was excellent with all questions and concerns dealt with
9 février 2026
Avis spontané
Réponse : Adjustable Bed Factory
Thank you for sharing your experience! We’re delighted to hear that Simon Williams provided an excellent visit and was able to address all your questions and concerns. We’ll be sure to pass your kind feedback on to him.
If you need anything further or have any other questions, we’re always here to help.
Warm regards,
The Adjustable Bed Factory Team
Adjustable bed
From Richard,s demonstration to ordering was so easy. All staff very friendly and helpful and answered any queries instantly.
9 février 2026
Avis spontané
Réponse : Adjustable Bed Factory
Thank you for your lovely review! We’re delighted to hear that Richard’s demonstration made the ordering process so easy for you. It’s also wonderful to know that our team were friendly, helpful, and able to answer your queries straight away. If there’s anything more you need, we’re always here to help.
Warm regards
The Adjustable Bed Factory Team
Brad was mazing
Brad was mazing, he was really helpful and gave us great advise.
6 février 2026
Avis spontané
Réponse : Adjustable Bed Factory
Thank you for your lovely feedback! We’re so pleased to hear that Brad was amazing, helpful, and able to give you great advice. We’ll make sure he hears your kind words.
If there’s anything else you need, we’re always here to help.
Warm regards,
The Adjustable Bed Factory Team
Lawrence and Alex are a credit to your…
Lawrence and Alex are a credit to your company, they arrived on time after a 4 hour journey, they quickly replaced my old bed with the new adjustable one, talked me through everything I needed to know on how to use the bed, very friendly service and I would definitely recommend the company to anyone looking for an adjustable bed
3 février 2026
Avis spontané
Réponse : Adjustable Bed Factory
Thank you very much for taking the time to leave such a kind review.
We’re delighted to hear that Lawrence and Alex provided such a positive experience, especially after a long journey. Arriving on time, completing the installation efficiently, and ensuring you felt confident using your new adjustable bed are all things we take great pride in.
Your recommendation truly means a lot to us, and we’ll be sure to pass your feedback on to Lawrence and Alex. If you need any further help or support, please don’t hesitate to get in touch. Enjoy your new bed.
Warm regards,
The Adjustable Bed Factory Team
Simin Williams was very helpful
Simin Williams was very helpful, kind and considerate. Looking forward to my nice new bed
4 février 2026
Avis spontané
Réponse : Adjustable Bed Factory
We’re pleased to hear that our installation team were very helpful. Providing a smooth, supportive installation experience is very important to us, and it’s great to know they delivered that for you.
Thank you for choosing Adjustable Bed Factory.
Warm regards,
The Adjustable Bed Factory Team
SRBO8896
order number. SRBO8896
Installation team very heipful. Names Lawrence and Ale
20 janvier 2026
Avis spontané
Réponse : Adjustable Bed Factory
We’re pleased to hear that our installation team were very helpful. Lawrence and Ale will be delighted to receive your kind words. Providing a smooth, supportive installation experience is very important to us, and it’s great to know they delivered that for you.
Thank you for choosing Adjustable Bed Factory.
Warm regards,
The Adjustable Bed Factory Team
Simon Williams, adjustable bed sale
Simon Williams was very genuine and helpful. He understood my needs without being a medical professional. He also respected my budget. The bed is fabulous, so much so I’m now ordering a rise recliner sofa too.
2 février 2026
Avis spontané
Réponse : Adjustable Bed Factory
We’re delighted to hear that Simon was genuine, helpful, and truly understood your needs while also respecting your budget. Taking the time to listen and offer the right solution without pressure is exactly the approach we aim for, so your feedback is greatly appreciated.
It’s wonderful to know you’re so pleased with your bed and even more so that you’ve felt confident to order a rise and recliner sofa as well. We look forward to supporting you again and ensuring you enjoy the same high level of comfort and service.
Thank you for choosing Adjustable Bed Factory.
Warm regards,
The Adjustable Bed Factory Team
wonderful bed collection with a…
wonderful bed collection with a fabulous range of fabrics and colours
31 janvier 2026
Avis spontané
Réponse : Adjustable Bed Factory
We’re delighted to hear that you enjoyed our wonderful bed collection and the fabulous range of fabrics and colours available. Offering plenty of choice both in comfort and style is something we take great pride in, so it’s great to know this stood out to you.
If you need any help choosing the perfect combination or have any questions, we’re always here to assist.
Warm regards,
The Adjustable Bed Factory Team
Top marks for Adjustable Bed Factory
The representative was very professional, helpful & considerate. He was efficient in his demonstration & perfectly honest , not pushy or hurried & was understanding about our intention of sharing the fabric choice with our daughter.
The company was admired not only for it's product but for the salesman showing courtesy & patience!
29 janvier 2026
Avis spontané
Réponse : Adjustable Bed Factory
Thank you so much for your wonderful feedback! We're delighted to hear that our representative provided a professional, honest and unrushed experience. We believe in giving our customers the time, clarity and confidence they need when choosing their bed, so it’s lovely to know this was reflected in your visit.
We’re equally pleased that both our product and the courtesy and patience shown by our team made such a positive impression. Your kind words will certainly be passed along.
Thank you again for choosing us, and we hope your new adjustable bed brings comfort and joy for many years to come.
Warm regards,
The Adjustable Bed Factory Team
It was great meeting Scott
It was great meeting Scott
He has demonstrated and kept it simple for us to understand how to use and what can be the best 👌 way to use this bed.
His attitude and customer service is brilliant 👏
Thank you Scott for your time !
27 janvier 2026
Avis spontané
Réponse : Adjustable Bed Factory
Thank you so much for your lovely feedback! It was wonderful to hear that meeting Scott made such a positive impression. We're delighted that he was able to demonstrate the bed clearly and simply, helping you understand the best ways to use it with confidence.
Scott takes great pride in offering brilliant customer service, so your kind words about his attitude and support will mean a lot to him.
Thank you again for your time and for sharing your experience we truly appreciate it!
Warm regards,
The Adjustable Bed Factory Team
Steve G came today and he did an…
Steve G came today and he did an excellent demo, he is super at his job and explained everything so well
27 janvier 2026
Avis spontané
Réponse : Adjustable Bed Factory
Thank you so much for your kind feedback! We're delighted to hear that Steve G provided an excellent demonstration. He takes great pride in his work, and it’s wonderful to know he explained everything so clearly and made the process so easy to understand.
Your comments mean a lot, and we’ll be sure to pass them along to Steve he’ll be thrilled!
Warm regards,
The Adjustable Bed Factory Team
I would highly recommend this company
Dean was so informative and friendly, he answered all my questions and explained everything clearly and concisely. I would recommend the adjustable bed factory to anyone looking to buy an adjustable bed.
26 janvier 2026
Avis spontané
Réponse : Adjustable Bed Factory
Thank you so much for your wonderful feedback! We're delighted to hear that Dean was informative, friendly, and able to answer all your questions with clear, concise explanations. He always aims to make the experience reassuring and easy to understand, so your comments will mean a great deal to him.
We truly appreciate your recommendation it means everything to us.
Warm regards,
The Adjustable Bed Factory Team
Réponse : Adjustable Bed Factory
Thank you for your lovely feedback! We're so pleased to hear that you found the service very helpful and very friendly. Your kind words mean a lot to us.
Warm regards,
The Adjustable Bed Factory Team
I really appreciate Dean
I really appreciate Dean, a representative from the company, He patiently took me through all the mechanisms used in a adjustable bed and I won't lie, I got the satisfaction of sleeping in one and I hope to have one to myself soon.
23 janvier 2026
Avis spontané
Réponse : Adjustable Bed Factory
We’re delighted to hear how much you appreciated Dean’s visit. It’s fantastic that he took the time to patiently guide you through all the mechanisms of an adjustable bed, and even better to know you experienced the comfort for yourself.
We’re thrilled that you left feeling satisfied, and we hope you’ll be enjoying your own adjustable bed very soon.
If you have any questions or need further support, we’re always here to help.
Warm regards,
The Adjustable Bed Factory Team
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