Spoke to Nasima Kaher today when I was very overwhelmed with the complexity of claiming on the health cash plan. Before the call I was ready to cancel it as I’ve not yet been able to navigate claiming... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I have been with Benendon for many years and always found them very helpful. I had to ring them today because of a problem with my claim, I spoke to Parvinda who noticed the problem which was their e... Voir plus
L'entreprise a répondu
I have been a member of BHSF for 40+years and have only positive comments to make about each claim I have made. Each claim went smoothly and payments made very quickly. There was a tiny glitch recent... Voir plus
L'entreprise a répondu
Always pay me promptly. I must admit though, that I’m charged over £50 per month for my single cover. And don’t get that much back on dental and optical services! I’ve often thought of leaving, but at... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
BHSF provide affordable health insurance for individuals, employees and intermediaries. Employee health and wellbeing benefits and HR support services
Over 150 years of putting people first. Affordable health cash plans and wellbeing solutions for businesses and individuals
Écrit par l'entreprise
- Introducing our new Health & Wellbeing Plan for employees
- Provide your employees with convenient digital, preventative care and valuable health plan benefits. Our business health plan offers easy, digital access to essential services like dental, optical, physiotherapy, and skin cancer screening, along with financial support for routine healthcare costs.
Coordonnées de contact
14th Floor, 54 Hagley Road, B16 8PE, Birmingham, Royaume-Uni
- 0121 454 3601
- enquiries@bhsf.co.uk
- www.bhsf.co.uk
4,8
Excellent
9 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de BHSF
Hi Peter,
Thank you for your wonderful 5* review.
We're glad to hear you're happy with the speed of our service. We look forward to receiving your next claim.
BHSF
The claim was assessed very quickly and…
The claim was assessed very quickly and the information provided was very good regarding the outcome of the claim. The payment was transferred to my bank account in a few days. The claim online was very easy to carry out. All parts of the claim were professional.
28 septembre 2026
Réponse de BHSF
Hi Customer,
Thank you for your lovely review and 5* rating.
It's great to hear you're happy with your recent experience with us. If you do have any questions, or need any guidance, please don't hesitate to get in touch.
BHSF
I have used BHSF
I have used BHSF , the site is very easy , no messy sending the recipient through the post . It takes minutes, then reply when is OK then about 3 /4 day and then you get money put into my bank .👍
28 septembre 2026
Réponse de BHSF
Hi Stanley,
Thank you for your wonderful 5* review.
We're so glad to hear you're happy with the ease and speed of submitting your claims. We hope to be of service again in the future.
BHSF
Been a member for years great service…
Been a member for years great service always make prompt payments.
28 septembre 2026
Réponse de BHSF
Hi Sylvia,
Thank you for your lovely 5* review.
It's great to hear you're happy with our service over the years. We hope to be of service for many years to come.
BHSF
Have always had great service from the…
Have always had great service from the receptionist
28 septembre 2026
Réponse de BHSF
Hi Colin,
Thank you for your fantastic review and 5* rating.
We're so glad to hear you're happy with our service. We look forward to receiving your next claims.
BHSF
Excellent customer service
Excellent customer service. Easy to navigate portal/website and quick payments
28 septembre 2026
Réponse de BHSF
Hi Phillipa,
Thank you for your excellent review and 5* rating.
It's great to hear you're happy with your recent experience with us. If you ever have any questions, or need any guidance, please don't hesitate to get in touch.
BHSF
Easy online system to claim
28 septembre 2026
Réponse de BHSF
Hi Abbey,
Thank you for your very kind words, and if you can ever think of any way we can improve things further, please let us know and we'll see what we can do!
BHSF
Easy to submit claim
Easy to submit claim. Easy to see how much you are entitled to and once authorised, the money is in your bank account within a few days.
28 septembre 2026
Réponse de BHSF
Hi Julie G,
Thank you for your great 5* review, and we'll always be here to help if needed.
BHSF
Great Service
Always excellent service, I have been a Member for more than 25 years
28 septembre 2026
Réponse de BHSF
Hi Mr Donald,
Thank you very much for your kind words, and we hope to be of such service for another 25 years!
BHSF
Easy to put a claim in
Very easy to submit a claim online and actioned really quickly. Payment made to my account in less than 5 days.
28 septembre 2026
Réponse de BHSF
Hi Mark,
Thank you for your fantastic 5* review.
We're so glad to hear you're happy with the speed and efficiency of our service. We hope we can be of service again soon.
BHSF
Been a customer for decades but the…
Been a customer for decades but the claims process has become very long winded and tiresome! Multiple contact back and forth from BHSF asking for information which I uploaded several times, and emailed in, they kept requesting the same information and rejecting my claim. I called and spoke to a lady who kept repeating herself, and talking over me! Was very frustrating. Will be looking for another health insurance company.
Edit: I was asked for evidence of the practitioner’s registration, which I provided twice, so it wasn’t that I didn’t upload the required information! I had already emailed the helpdesk several days ago to explain the issues I was having.
2 octobre 2026
Avis spontané
Réponse de BHSF
Hi Consumer,
Thank you for taking the time to leave us a review, and we're very sorry to hear of your upset. Unfortunately, from what you've described, it sounds as though the information submitted to substantiate your claim(s) is incomplete and missing key details. We'd very much like to look into this matter further for you though to see what we can do, so please call our Helpdesk (0121 454 3601) or email us (Helpdesk@bhsf.co.uk) where we'd be happy to do so and see what we can do.
BHSF
Riya provided excellent customer…
Riya provided excellent customer service.
2 octobre 2026
Avis spontané
Réponse de BHSF
Hi Stefan,
Thank you very much for taking the time to leave us such a wonderful 5* review. We'll be sure to pass your feedback on to the staff member directly, and we hope to be of such service again in future.
BHSF
Spoke to Nasima Kaher today when I was…
Spoke to Nasima Kaher today when I was very overwhelmed with the complexity of claiming on the health cash plan. Before the call I was ready to cancel it as I’ve not yet been able to navigate claiming it. She gave me a lot of her time and reassurance and made it as easy as possible with next steps of how to claim. I will still need more help to manage claiming and wish the process was more user friendly but could not be more grateful for the help and support I received today
1 octobre 2026
Avis spontané
Réponse de BHSF
Hi Customer,
Thank you for your excellent * review.
We're so glad to hear you're happy with the your recent experience with our Helpdesk team. We'll be sure to pass along your kind words to Nasima and her manager. We hope we can be of service again in the future.
BHSF
Réponse de BHSF
Hi Caroline,
Thank you for your lovely review and 5* rating.
It's great to hear you're happy with the speed of our service. If you ever have any questions about your policy, or need any guidance, please don't hesitate to get in touch.
BHSF
Being able to claim on line is very…
Being able to claim on line is very easy and the swift response to my claim is excellent
30 septembre 2026
Avis spontané
Réponse de BHSF
Hi Paul,
Thank you for your fantastic 5* review.
We're glad to hear you're happy with the ease and speed of submitting claims online. We hope to be of service again soon.
BHSF
Réponse de BHSF
Hi George,
Thank you for your excellent 5* review.
It's great to hear you're happy with your recent experience with us. We hope we can be of service again soon.
BHSF
Palvinda was excellent
Palvinda was excellent. Answered all my questions. Thank you very much.
28 septembre 2026
Avis spontané
Réponse de BHSF
Hi Mary,
Thank you for your lovely 5* review.
We're so glad to hear you're happy with the service provided by our Helpdesk team. We'll be sure to pass along your kind words to Palvinder and her manager. We hope we can be of assistance again in the future.
BHSF
Come across with a begrudging attitude…
Come across with a begrudging attitude whilst making a claim
21 septembre 2026
Avis spontané
Réponse de BHSF
Hi James Field,
Thank you for taking the time to leave us a review, and we're sorry to hear of your upset. Unfortunately, it's not possible for us to know the details of your claim from this review, or the correspondence we've issued as a result. However, we'd very much like to look into your concerns for you, therefore, please contact our Helpdesk directly if you'd like us to do so and we'll look into this for you.
BHSF
Very happy customer
Excellent company to deal with easy to claim and quick to respond to enquiries and remuneration well done
23 septembre 2026
Avis spontané
Réponse de BHSF
Hi Carole,
Thank you for taking the time to leave us such an amazing 5* review, and we hope to be of such service to you again in future.
BHSF
Fast Efficient Service
I have been a member of BHSF for 40+years and have only positive comments to make about each claim I have made.
Each claim went smoothly and payments made very quickly. There was a tiny glitch recently where my pension company failed to pay BHSF my monthly contracted contributions but on contacting Nasima at BHSF she was very, very helpful and supportive in sorting the problem out for me. 100%recommend BHSF
23 septembre 2026
Avis spontané
Réponse de BHSF
Hi Sheila,
Thank you very much for taking the time to leave us such a lovely review. We'll be sure to pass your feedback on to the staff member directly. If there's ever anything else we can help with, please get in touch and we'll hopefully be able to sort things just as quickly.
BHSF
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