Grosvenor Mobility Avis 

Friendly, Polite and very helpful

I have been having terrible pain in my neck arms and legs. I have struggled to sleep or even get comfortable in my own bed. I decided to order this bed. The day it arrived I had hardly slept for 3 days. It is hard to describe but this new bed seems to shape itself to my body. Also I can change my sleeping position by raising either end of the bed. I have had a good nights sleep every night since it arrived. I am still suffering a lot of pain during the day but at least I can get a good nights sleep every night. I am not sure I could have carried on much longer without sleep. The service from these people is wonderful. They put the bed together and show you how to use it and get rid of the old bed.

I’m absolutely delighted with my two chairs. It was so helpful to be measured and be confident that I was spending my money wisely!
They were so understanding that I had to delay my delivery. All through the process I felt that my convenience really mattered.
On delivery day the two men arrived spot on time and made sure that my chairs were in the correct place and I was comfortable. I could not fault the service that I received from start to finish.

I have just had my recliner delivered from Grosvenor Mobility , from start to finish Grosvenor have been excellent , Daniel who came to tell me all about the products was very thorough with his information , answered any questions asked , any concerns i had he addressed, he did not push me to buy, just waited til i had decided on a purchase , when my recliner was delivered today, once again they were efficient , helpful and took time to explain everything ,i would have no hesitation in using this company again and would certainly recommend them

Staf very helpful from start to finish,I’ve no regrets in my purchase

Thank you for a smooth and lovely delivery my uncle loves his chair , my uncle was so impressed with James and Dylan who were so kind and caring and patience with him, what lovely lads a credit to your company

Kevin had a lovely friendly manner.
He explained and demonstrated the chair well and told us all the benefits.
Money well spent, thank you.

We contacted Grosvenor to ask for a demo of chairs, and this first contact was helpful and friendly. The demonstrator, Kevin Shaw, arrived in time and we were immediately impressed by his approach, professional and personal, not pushy at all but making sure we had all the info we needed and helping us with his experience to make our choices of style and colour. He took great care to ensure the chairs would indeed be 'bespoke' and fit our lifestyle.

After researching adjustable beds we contacted Grosvenor Mobility and the professionalism from first contact to delivery we could not fault anything.
Alex arrived at our property and demonstrated the bed, and took time to discuss any issues we were concerned about. Nothing was too much trouble.
The delivery went smoothly, and the two guys made sure we were happy with the bed and explained how to operate the electric controls.
We have had follow up telephone calls asking if we're happy and offering further help with any problems we may be experiencing.

I sent request 1 night and just after 9am received a phone call arranging for an appointment that afternoon. Steven came and gave a great demonstration as well as information. We decided to go ahead and he found that there was a bed already made and in stock at a good price which fitted what we wanted. He told us that delivery would be 7/14 days. In fact it arrived in 5 days. Kyle and James did a great job. Everything was done professionally from phone calls to the final installation. Grosvenor are one of the best companies I have dealt with and if you need mobility they are the ones to go to.

I love my new bed it’s very comfortable and the two men were very good at their job and I love my teddy bear I will cherish it forever hope to buy from you again in the future

Excellent product great customer relations fast delivery

Very professional service from demonstration to delivery

The representative arrived on time and was very friendly and helpful. The riser-recliner chair was made to measure and is sturdy, well-made and comfortable.

The new bed turned up at the prearranged time. It was quickly assembled and demonstrated and all packaging removed. Completed in less than an hour.
Our only disappointment was the inconvenience of an extended delivery lead time. It was quoted as 4-6 weeks but it ended up being 8 weeks. The excuse of bank holidays causing a works production delay was dubious, as there had only been one day bank holiday prior to the original delivery date.

Arrived on time set everything up and showed me how to use it
Very pleased

Excellent service delivery 10 out of 10 delivery boys 100% can't fault them they were great

I had Kevin Shaw visit me today and previous bad experience with a rise and recliner chair did a full demonstration and was very happy and professional and was happy to place an order. WOULD HIGHLY RECOMMEND!!!!

My husband and I approached buying a custom made riser recliner with trepidation but straight away we were put at our ease. The representative was professional and alerted us to various options which we would not have otherwise considered regarding my husband’s height and disability. We are very pleased with the chair and delivery was as stated when we ordered.

Fantastic company from start to finish, very impressed with their service. Cameron the sales guy who came out in the beginning and demonstrated the bed for us, he was fab, very professional. The people on the phone like Jo who answered any queries, the two guys who delivered the bed and showed us how to work the bed and took all the rubbish away.
We wanted the bed moved over and I phoned the next day and that afternoon someone came out and moved it for us! Brilliant local company and would definitely recommend them and would use them again.